8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 1
BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314
BT Domus
User Guide
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BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314
This User Guide provides you with all the
information you need to get the most
from your phone.
Got everything?
• BT Domus handset
• BT Domus base
• 1 x Li-ion rechargeable battery
Before you make your first call you will
need to set up your phone. Follow the
simple instructions in ‘Getting Started’,
on the next few pages.
• Mains power adaptor
(item code 028771)
• Telephone line cord
If you have purchased a
BT Domus multiple pack you
will also have the following
items for each handset:
Need help?
If you have any problems setting up or using your BT Domus please
call the Helpline on 0870 605 8047 or email
• BT Domus additional handset
• BT Domus charger
Alternatively, you may find the answer in the ‘Help’ section at the
back of this guide.
• 1 x Li-ion rechargeable battery
• Small mains power adaptor for
charger (item code 035929)
IMPORTANT
Only use the telephone line cord supplied.
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4
In this guide
Getting started
Save a number from the redial list
Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Setting up. . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Handset battery . . . . . . . . . . . . . . . . . . . . . . . 8
Setting up for multiple packs . . . . . . . . . . . . 8
Set date and time manually. . . . . . . . . . . . . . 9
to the phonebook . . . . . . . . . . . . . . . . . . . . . 19
Delete a redial number . . . . . . . . . . . . . . . . . 20
Delete all redial numbers . . . . . . . . . . . . . . . 20
Keypad lock . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Paging/Find handset . . . . . . . . . . . . . . . . . . . 21
Getting to know your phone
Phonebook
Handset buttons. . . . . . . . . . . . . . . . . . . . . . . 10
Standby screen and display icons . . . . . . . . . 11
Base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Navigating the menus . . . . . . . . . . . . . . . . . . 13
Menu map . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Store a name and number . . . . . . . . . . . . . . . 21
View an entry . . . . . . . . . . . . . . . . . . . . . . . . . 22
Dial an entry. . . . . . . . . . . . . . . . . . . . . . . . . . 22
Edit a name and number . . . . . . . . . . . . . . . . 22
Delete an entry. . . . . . . . . . . . . . . . . . . . . . . . 23
Delete entire phonebook. . . . . . . . . . . . . . . . 23
Character map . . . . . . . . . . . . . . . . . . . . . . . . 24
VIP ringtone . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Copy from SIM card . . . . . . . . . . . . . . . . . . . . 26
Using the phone
Switch handset on or off . . . . . . . . . . . . . . . . 16
Make an external call. . . . . . . . . . . . . . . . . . . 16
Preparatory dialling . . . . . . . . . . . . . . . . . . . . 16
End a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Receive a call . . . . . . . . . . . . . . . . . . . . . . . . . 17
Earpiece/handsfree volume. . . . . . . . . . . . . . 17
Secrecy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Make a handsfree call . . . . . . . . . . . . . . . . . . 18
Answer a call handsfree. . . . . . . . . . . . . . . . . 18
Switch to handsfree during a call . . . . . . . . . 18
Redial the last number called . . . . . . . . . . . . 19
Redial a number from the redial list . . . . . . . 19
Handset settings
Handset ringtone . . . . . . . . . . . . . . . . . . . . . . 27
Handset ringer volume . . . . . . . . . . . . . . . . . 27
Receiver volume. . . . . . . . . . . . . . . . . . . . . . . 27
Handset name . . . . . . . . . . . . . . . . . . . . . . . . 28
Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Auto talk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Auto hangup . . . . . . . . . . . . . . . . . . . . . . . . . 29
Key beep. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Battery saver . . . . . . . . . . . . . . . . . . . . . . . . . 29
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
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In this guide
5
Redial length . . . . . . . . . . . . . . . . . . . . . . . . . 30
PABX access code. . . . . . . . . . . . . . . . . . . . . . 30
Switch PABX access code on or off . . . . . . . . 30
Call Waiting. . . . . . . . . . . . . . . . . . . . . . . . . . . 39
To use Call Waiting . . . . . . . . . . . . . . . . . . . . . 40
Answering machine
Base settings
Switch the answering machine on / off . . . . 41
Play new messages . . . . . . . . . . . . . . . . . . . . 42
Message playback . . . . . . . . . . . . . . . . . . . . . 42
Delete all old messages . . . . . . . . . . . . . . . . . 43
Answer delay . . . . . . . . . . . . . . . . . . . . . . . . . 43
Audible message alert . . . . . . . . . . . . . . . . . . 44
Switch message alert beep on / off . . . . . . . 44
Outgoing messages (OGM) . . . . . . . . . . . . . . 44
Record your own outgoing message . . . . . . 45
Check or delete your outgoing message . . . 45
Answer mode . . . . . . . . . . . . . . . . . . . . . . . . . 46
Record a memo . . . . . . . . . . . . . . . . . . . . . . . 46
Call screening . . . . . . . . . . . . . . . . . . . . . . . . . 47
Remote access . . . . . . . . . . . . . . . . . . . . . . . . 48
Change the remote access security PIN . . . . 48
To check for messages . . . . . . . . . . . . . . . . . . 48
Operating your answering
Base ringtone . . . . . . . . . . . . . . . . . . . . . . . . . 31
Base ringer volume . . . . . . . . . . . . . . . . . . . . 31
System PIN . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
First ring . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Clock & alarm
Date & time . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Set time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Time format . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Set date. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Set day . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Set alarm. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Stop alarm ring. . . . . . . . . . . . . . . . . . . . . . . . 35
Set alarm ringtone . . . . . . . . . . . . . . . . . . . . . 35
Cancel an alarm call . . . . . . . . . . . . . . . . . . . . 35
Calls lists
machine remotely . . . . . . . . . . . . . . . . . . . . . 49
Caller Display and Calls list. . . . . . . . . . . . . . . 36
View and dial new missed Calls . . . . . . . . . . . 37
View and dial from the Calls list menu . . . . . 37
Copy a Calls list number to the phonebook . 38
Delete a Calls list entry. . . . . . . . . . . . . . . . . . 38
Empty calls list . . . . . . . . . . . . . . . . . . . . . . . . 39
Text messaging (SMS)
Subscribe to the text messaging service. . . . 50
Cost of the fixed line service . . . . . . . . . . . . . 50
Send a text message . . . . . . . . . . . . . . . . . . . 51
Check messages in your Outbox . . . . . . . . . . 52
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
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6
In this guide
Receiving and reading text messages. . . . . . 52
Read a new message . . . . . . . . . . . . . . . . . . . 52
Read, reply, forward, delete, or save
Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
General information
sender’s number. . . . . . . . . . . . . . . . . . . . . . . 53
Service Centre numbers. . . . . . . . . . . . . . . . . 54
Add or change Service Centre numbers . . . . 54
Select Send Service Centre . . . . . . . . . . . . . . 55
Switch message alert melody on or off . . . . 55
Set message alert tone . . . . . . . . . . . . . . . . . 56
Replacing the handset battery . . . . . . . . . . . 68
Safety information . . . . . . . . . . . . . . . . . . . . . 68
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Environmental . . . . . . . . . . . . . . . . . . . . . . . . 69
Product disposal instructions . . . . . . . . . . . . 69
Guarantee . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Returning your phone . . . . . . . . . . . . . . . . . . 70
How many telephones can I have? . . . . . . . . 71
R&TTE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Declaration of Conformance . . . . . . . . . . . . . 71
Connecting to a switchboard. . . . . . . . . . . . . 71
Inserting a pause . . . . . . . . . . . . . . . . . . . . . . 71
Recall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Using additional handsets
Registering an additional handset . . . . . . . . 57
Select a base. . . . . . . . . . . . . . . . . . . . . . . . . . 58
De-register a handset . . . . . . . . . . . . . . . . . . 59
Internal calls . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Call another handset . . . . . . . . . . . . . . . . . . . 59
Transfer a call . . . . . . . . . . . . . . . . . . . . . . . . . 59
3-way conference call . . . . . . . . . . . . . . . . . . 60
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
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Getting started
7
WARNING
Location
Do not place your BT Domus in the
bathroom or other humid areas.
Place your BT Domus within 2 metres of the mains power
socket and telephone socket so that the cables will reach.
Handset range
The BT Domus has a range of up to
300 metres outdoors when there is a
clear line of sight between the base
and handset. Any obstruction between
the base and handset will reduce the
range significantly. With the base
indoors and handset either indoors or
outdoors, the range will normally be
up to 50 metres. Thick stone walls can
severely affect the range.
Make sure it is at least 1 metre away from other electrical
appliances to avoid interference.
Your BT Domus works by sending radio signals between the
handset and base. The strength of the signal depends on
where you site the base. Putting it as high as possible ensures
the best signal.
Signal strength
Setting up
The icon on your handset indicates
when you are in range. When out of
range of the base, the out-of-range
tone will sound every minute. This
tone is repeated until you move back
into range.
Which power adaptor?
If you have purchased a multiple pack,
you should use the larger mains power
adaptor for the base.
IMPORTANT
The base station must be plugged into
the mains power socket at all times.
Do not connect the telephone line
until the handset is fully charged.
Only use the power and telephone
cables supplied with the product.
1. Plug the mains power cable into the socket marked
on the
underside of the base and plug the other end into the mains
power wall socket and switch the power on.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
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8
Getting started
Battery low warning
2. Insert the Li-ion rechargeable battery supplied into the handset.
Then slide the compartment cover into place.
If the
icon flashes in the external
display you will need to recharge the
handset before you can use it again.
You also hear a low battery warning
beep once every 60 seconds.
During charging, the
scroll in the display.
icon will
Battery performance
In ideal conditions, a fully charged
battery should give up to 10 hours talk
time or 80 hours standby time on a
single charge.
3. Place the handset on the base to charge for at least 24 hours.
When the handset is fully charged the icon will be displayed.
If the battery is low, your BT Domus
will automatically fast charge them,
otherwise the battery is trickle charged.
The handset screen flashes BASE1until it locks onto the base
and changes to the standby screen.
After charging your handset for the
first time, subsequent charging time is
about 6–8 hours a day. The battery
and handset may become warm
during charging. This is normal.
4. After 24 hours, plug one end of the telephone line cord into
the socket marked on the underside of the base and the
other end into the telephone wall socket.
Note that a new battery does not
reach full capacity until it has been in
normal use for several days.
Only use the telephone line cord supplied.
To keep your battery in the best
condition, leave the handset off the
base for a few hours at a time.
Setting up for multiple packs
If you have purchased a BT Domus multiple pack, you will
need to prepare any additional handsets and chargers for use.
For each additional handset and charger:
Running the battery right down at
least once a week will help it last
as long as possible.
1. Connect the small power adaptor to the charger and switch on.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 9
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Getting started
9
When charging the battery from flat,
it will take about one minute for the
handset display to power up.
2. Insert the Li-ion rechargeable battery supplied into the handset.
Then slide the compartment cover into place.
3. Place the handset on the charger to charge for at least 24 hours.
The charge capacity of rechargeable
batteries will reduce with time as they
wear out, giving the handset less
talk/standby time. Eventually they will
need to be replaced. New batteries are
available from the BT Domus Helpline
on 0870 605 8047.
Any additional handsets supplied as part of a multipack are
pre-registered to the base so, once charged, are ready for use.
The handset number is shown in the display.
For instructions on how to install a
new battery, see page 8.
Set date and time manually
Date and time
1. Press Menuand scroll
2. Scroll to SetTimeand press OK.
3. Enter the time using the 12 hour clock and press OKto save.
4. Press Backand scroll to SetDate. Press OK.
to Clock&Alarmthen press Select.
Providing you have subscribed to your
network’s Caller Display service, the
date and time is set automatically for
all handsets when you receive your
first call. If you do not have a Caller
Display service you can set the date
and time manually.
5. Enter the date, e.g. 22/09/2007 and press OKto save.
The date and time is recorded with
each answering machine message
you receive.
Then press Backto return to standby.
If you wish to set the day now as well, please refer to page 34.
To change bewteen the 12 and 24
hour time format, see page 33.
Your BT Domus is ready for use.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
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10
Getting to know your phone
Handset buttons
Option button (left)
Option button (right)
Press to open the Menu.
Press to open the Names list, page 22.
Press to select options displayed
on screen.
Press to select options displayed
on screen.
Up
In standby, press to open and scroll
through the Redial list, page 19.
Right / Int
In standby, press to make an internal
call, page 59.
In talk mode, press to adjust volume.
When entering text, press to move
the cursor.
In menu mode, press to scroll through
the options.
When listening to answering machine
messages, press to play the next
message, see page 43.
When storing an entry in the phone
book, press and hold to enter a Pause,
page 71.
End Call / off / on
Press to end a call.
Talk/Handsfree
In standby mode, press to make and
receive calls, page 16.
In standby, press and hold to switch
the handset off/on.
In talk mode, press to switch handsfree
on and off, page 18.
In menu mode, press to return
to standby.
Left/Calls list
In standby, press to access the received
call list, see page 36.
Down
In standby, press to open and scroll
through the Names list, page 22.
When entering text, press to move
the cursor.
In talk mode, press to adjust volume.
In menu mode, press to scroll through
the options.
When listening to answering machine
messages, press once to replay the
message or twice to play the previous
message, page 43.
# / Lock
Press and hold to lock the keypad.
When entering text, press to switch
between upper and lower case letters.
Also used to enter recall.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
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Getting to know your phone
11
Standby screen
Range indicator
Time display
Battery status
Handset name/number
Display icons
Handset battery status.
Scrolls when the handset is charging.
Handset ringer is switched off.
Your answering machine is switched on.
New missed calls.*
Displayed in standby mode to indicate
handset is in range of the base.
Flashes if you move out of range.
New text message.*
An alarm is set.
New answer machine message.
The keypad is locked.
*
For this feature to work you must subscribe to your network provider’s Caller Display service. A quarterly fee may be payable.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
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12
Getting to know your phone
Base (Top)
Page/Find handset
SIM card tray
Press and release to page/find handset(s), page 21.
Insert your mobile phone SIM card here to copy
your contacts to your BT Domus phonebook.
Press and hold to enter registration mode when
registering handsets, page 57.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
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Getting to know your phone
13
Navigating the menus
Option buttons
Press to select the option displayed
on the screen.
Your BT Domus has an easy to use menu system.
Each menu has a list of options, which you can see on the
menu map on the following page.
When the handset is switched on and in standby:
1. Press Menuto open the main menu.
2. Then use
or
buttons to scroll through the
available options.
If no buttons are pressed for 20
seconds, the handset returns to
standby automatically.
3. Press the Selectoption button to select a menu option or the
Backoption button to go back to the previous screen.
To exit a menu and return to standby, press and hold
.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 14
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14
Getting to know your phone
Menu map
Text Messaging
Calls lists
Handset Settings
Base settings
Write Message
Inbox
Received Calls
Missed Calls
Dialled Calls
Delete Calls
Ringtone
Ringtone
Ringer Volume
Receiver Volume
Handset Name
Language
Ringer Volume
System PIN
First Ring
Outbox
Delete Messages
Text Settings
Auto Talk
Auto Hangup
Key Beep
Battery Save
Redial Length
PABX Access Code
Press Namesfrom the standby screen
to open the phonebook:
If there are no entries
in the phonebook:
If there are entries in the
phonebook, press Options:
Add Entry
Add Entry
Copy from SIM
Delete entry
Copy from SIM
Show Details
Edit Entry
Ringtone
Clear Phonebook
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 15
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Getting to know your phone
15
Answer machine
Clock & Alarm
Registration
Play New Messages
Play All Messages
Alarm
Register Handset
Select Base
Time Format
Set Time
Set Date
Set Day
De-register
Answer settings
Answer On/Off
Answer Mode
Record Memo
Outgoing Messages
Message Alert
Answer Delay
Remote PIN
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 16
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16
Using the phone
Switch handset on or off
To switch off:
1. Press and hold
To switch on:
.
.
1. Press and hold
Make an external call
Call timer
1. Press
.
Your handset will automatically time
the duration of all external calls. The
handset display shows the call duration
both during and for a few seconds
after your call.
2. When you hear the dial tone, dial the number.
Preparatory dialling
1. Dial the number first. If you make a mistake press Clearto
delete the last digit.
2. Press
to dial.
If you need to enter a pause when preparatory dialling, press
and hold
. The display shows Pas part of the number.
End a call
1. Press
.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
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Using the phone
17
Auto talk
Receive a call
As long as you have auto talk set to ON
you can answer a call by lifting the
handset off the base. If you have
When you receive a call, the phone rings. The display shows
the caller’s number if available or the caller’s name it matches
an entry in the phonebook. If you do not have a Caller Display
service, the screen shows ExternalCall.
switched auto talk off, you will need to
press
to answer the call. Auto talk
ON is the default setting.
Out of range warning
1. Press
.
If the handset goes out of range
of the base, the icon will flash and the
handset gives a warning beep.
Earpiece / handsfree volume
If you are on a call, the line will
hang up. Move back within in range.
The handset will automatically
re-connect to the base.
During a call you can adjust the volume of the earpiece or
loudspeaker. There are 5 levels.
1. Press
or
to increase or decrease the volume.
Secrecy
During a call, you can talk to someone nearby without your
caller hearing.
1. Press Secrecy. The display shows SecrecyOnand your caller
cannot hear you.
2. Press Offto return to your caller.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
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18
Using the phone
Handsfree
Make a handsfree call
Handsfree lets you talk to your caller
without holding the handset. It also
enables other people in the room to
listen to your conversation over the
loudspeaker.
1. Dial the number then press
2. Press again. The icon is displayed and you hear your
call over the handset loudspeaker.
.
During a handsfree call, press
to change the volume.
or
Press
to switch the call between the earpiece and the
loudspeaker.
3. Press
to end the call.
Answer a call handsfree
When the phone rings:
1. Press
to answer the call then press
again.
The call is transferred to the loudspeaker.
Switch to handsfree during a call
1. During a call: press
To switch handsfree off and return the call to the earpiece,
press again.
to put the call on the loudspeaker.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 19
BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314
Using the phone
19
Redial
Redial the last number called
1. Press the last number you called is displayed.
2. Press to dial.
Up to the last 20 telephone numbers
called are saved in the redial list. You
can then select any of the numbers to
redial, delete or copy to the
phonebook.
Redial numbers can be up to
32 digits long.
Redial a number from the redial list
1. Press the last number you called is displayed.
2. Press
3. Press
or
to scroll to the number you want.
to dial.
Press Clearto delete any unwanted
digits and then enter new ones using
the keypad.
Save a number from the redial list to the phonebook
1. Press
then scroll
or
to the number you want.
Press and hold Clearto return to
standby.
2. Press Optionsand scroll
to SaveNumber.
If the phonebook is full, the display
shows PhonebookMemoryFulland the
number will not be saved. You will
need to delete a number in the
phonebook first, see page 23.
3. Press OK. Use the keypad to enter a name.
4. Press OK. The number is displayed.
5. Press OK. The entry is saved. Press Backto return to standby.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 20
BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314
20
Using the phone
Delete a redial number
1. Press
. The last number dialled is displayed.
or to the number you want.
or to DeleteEntry.
Press OK. Press Yesto confirm.
4. Press to exit and return to standby.
2. Scroll
3. Press Optionsand scroll
Delete all redial numbers
1. Press Menu, scroll to CallsLists, press Select.
2. Scroll to DeleteCallsand press OK. Scroll or
DialledCalls. Press OK.
3. Press Yesto confirm or Noto cancel.
4. Press call to exit and return to standby.
to
You can lock the keypad so that it
cannot be used accidentally while
carrying it around.
Keypad lock
To lock the keypad:
1. Press and hold . The handset beeps and is displayed.
WARNING
When the keypad is locked you will
be able to dial emergancy services
999, 112 and 9112.
To unlock the keypad:
When the keypad is locked you can still
answer incoming calls and operate the
handset as normal. When the call is
ended, the keypad lock comes on again.
1. Press Unlock. Display shows UnlockConfirm?Press Yes.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 21
BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314
Using the phone
21
Paging causes an alert tone to sound
on every handset so you can alert a
handset user that they are wanted or
locate a missing handset.
Paging/Find handset
1. Press
on the base. All handsets registered to the base will
ring for up to 30 seconds.
If you want to speak to someone on
another handset you must make an
internal call, see page 59.
2. Press
on the base again to stop the ringing or press any
button on the handset.
Entering names
Use the keypad letters to enter names,
e.g. to store TOM:
Phonebook
Press
Press
Press
once to enter T.
three times to enter O.
once to enter M.
You can store up to 255 names and numbers in the
phonebook. Names can be up to 16 characters long and
numbers up to 24 digits. You can also select different ring
tones for phonebook entries.
Writing tips
Press Clearto delete the last character
or digit.
Press
or
to move backwards or
Store a name and number
forwards through character/digits.
1. From standby, press Names. The phonebook menu is displayed.
2. When storing the first entry: AddEntryis highlighted. Press OK.
Press and hold to switch between
upper and lower case.
Press
Use
to insert a space.
and for other
,
,
When storing further entries: The phonebook list is displayed,
with the first entry highlighted. Press Option. AddEntryis
highlighted. Press OK.
punctuation characters, see page 24
for full character map.
You must enter a name to go with a
number.
3. Enter the name and press OK.
To enter a pause in a phonebook number
When storing a number press and hold
and a Pwill be displayed. For more
information on pauses, see page 71.
4. Enter the number and press OK. Display shows Saved.
5. Press Backto return to standby.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 22
BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314
22
Using the phone
Phonebook empty
View an entry
If the phonebook is empty and you
press , the display shows the
phonebook options AddEntryand
1. Press Names. The first entry is displayed.
CopyfromSIM. Once an entry has been
stored, the full menu is displayed.
2. Scroll
or
to the entry you want.
to ShowDetails.
3. Press Optionsand scroll
To search alphabetically
Press the relevant keypad button,
e.g. for the entries beginning with
4. Press OKto display the number.
T press
through the entries.
once then scroll
or
5. Press Editto edit the entry or Backto return to the
previous level.
Dial an entry
1. In standby, press
2. Scroll or
alphabetically.
3. Press to dial.
. The first entry is displayed.
to the entry you want or search
Edit a name and number
1. Press Names.
2. Scroll
or
to the entry you want.
to EditEntryand press OK.
3. Press Optionsand scroll
4. Press Clearto delete characters, use the keypad to enter new
ones then press OK.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 23
BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314
Using the phone
23
5. Press Clearto delete digits, use the keypad to enter a new
number then press OKto save or Backto return to the
previous menu level.
Delete an entry
1. Press Names.
2. Scroll
or
to the entry you want.
to DeleteEntryand press OK.
3. Press Optionsand scroll
4. Press Yesto confirm or Noto cancel.
5. Press Backto return to standby.
Delete entire phonebook
1. Press Names.
2. Press Optionsand scroll
or
to Clearphonebookand
press Select.
3. Press Yesto confirm or Noto cancel.
4. Press Backto return to standby.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 24
BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314
24
Using the phone
Character map
Standard
Character
1
2
-
.
,
:
;
!
?
¡
¿
'
"
1
l
a
b
c
2
Ä
à
Å
è
ä
å
æ
ç
u
A
B
e
C
2
l
d
f
3
é
%
3
4
5
6
7
8
9
0
*
u
D
E
F
3
l
g
h
H
k
i
4
ì
_
u
G
I
4
l
j
l
5
-
ñ
u
J
K
n
N
q
Q
u
U
x
L
5
l
m
o
6
ò
ö
/
ø
(
u
M
O
r
Ñ
Ö
6
l
p
s
7
ß
u
P
R
S
7
l
t
v
8
ù
ü
:
u
T
w
V
y
Ü
z
8
l
u
9
9
)
W
X
0
0
Y
Z
l
space
space
*
@
@
£
&
&
u
STD
€
$
¥
*
€
£
$
¥
STD
#
#
#
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 25
BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314
Using the phone
25
To use VIP ringtone you must subscribe
to your network's Caller ID service.
VIP ringtone
You can select a specific ringtone for an entry so you can
recognise who is calling as soon as the phone rings.
1. Press Names.
2. Scroll
3. Press Optionsand scroll
4. Scroll or to the ringtone you want or choose Default
or
to the entry you want.
to Ringtoneand press OK.
Ringtoneto use the ringtone currently set as the standard
ringer melody. A sample of each ringtone is played when you
highlight it.
5. Press OKto confirm.
6. Press Backto return to standby,
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 26
BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314
26
Using the phone
Most SIM cards are supported, but if
Copy from SIM card
the SIM Card format is not compatible,
the display shows SIMFormatNot
Supported.
Make sure your mobile phone contacts are stored on your
SIM card. If no contacts are found, it may be because they are
stored on your mobile phone's internal memory.
1. Insert the SIM card into the SIM drawer on the base as shown
on the drawer.
If the SIM card is not properly inserted
into the SIM drawer, the handset
display shows PleaseInsertSIM.
IMPORTANT
Ensure the SIM card clicks securely in place before closing
the drawer.
If there are no entries on the SIM card,
NoEntriesOnSIMis displayed.
If you enter the wrong PIN twice,
the display shows AccessDenied. Put
your SIM card back into your mobile
phone to activate it again before trying
to copy the phonebook again.The PIN
number will be displayed as asterisks
for security reasons.
If the number is already stored in the
handset phonebook, the entry will be
ignored, even if the name is different.
If a name is already in the handset
directory but the number is different
with the one on the SIM card, the
entry from the SIM will be copied.
2. Press Namesthen press Options.
3. Scroll
to Copy from SIMand press OK.
If the memory becomes full during
copying from a SIM , the display shows
MemoryFullNotAllCopiedand the
transfer will stop and the display goes
back to the phonebook names list.
If asked to Enter PIN Code, enter your SIM PIN code and
press OK.
4. For each entry, the handset displays the position of the entry
in the SIM and the name being copied.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 27
BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314
Handset settings
27
You can set different ringtones for
external calls and internal calls.
Handset ringtone
1. Press Menu, scroll
to HandsetSettingsand press Select.
Select from 10 handset ringtones.
2. Ringtoneis highlighted. Press Select.
3. Scroll
or
to select the ringtone for ExternalCalls
or InternalCalls. Press OK.
4. Press OKto confirm.
5. Press Backto return to the previous menu level.
Handset ringer volume
1. Press Menu, scroll
to HandsetSettingsand press Select.
to Ringer Volume and press Select.
or to display the volume level you want.
The handset has 5 ringer volume
settings plus Off.
2. Scroll
3. Press
Press OKto confirm.
4. Press Backto return to the previous menu level.
This sets the standard volume level for
the handset earpiece and handsfree.
There are 5 levels to choose from.
Receiver volume
1. Press Menu, scroll
to HandsetSettingsand press Select.
to ReceiverVolumeand press Select.
or to display the volume level you want.
2. Scroll
3. Press
Press OKto confirm.
4. Press Backto return to the previous menu level.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 28
BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314
28
Handset settings
You can give each handset a
personalised name to easily distinguish
between the handsets.
Handset name
1. Press Menu, scroll
to HandsetSettingsand press Select.
A name can be up to 8 characters long.
2. Scroll to HandsetNameand press Select.
Press Clearto delete characters.
Or Press and hold Clearto return
to standby.
3. Press Clearto remove old name and use the keypad to enter
the name then press OK.
Press and hold
to switch between
upper and lower case.
4. Press Backto return to the previous menu level.
The language options are English,
French, Dutch and German.
Language
1. Press Menu, scroll
to HandsetSettingsand press Select.
2. Scroll
3. Press
to Languageand press Select.
or
to select the required language, then press OK.
4. Press Backto return to the previous menu level.
If you set AutoTalkto ON, when you
receive an incoming call you can
Auto talk
answer it just by lifting it off the base.
1. Press Menu, scroll
to HandsetSettingsand press Select.
to AutoTalkand press Select.
or to Onor Offthen press OK.
You do not need to press
.
2. Scroll
3. Scroll
4. Press Backto return to the previous menu level.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 29
BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314
Handset settings
29
If Auto Hangup is set to ON, you can end
calls just by replacing the handset in the
Auto hangup
base. You do not need to press
.
1. Press Menu, scroll
to HandsetSettingsand
press Select.
2. Scroll
3. Scroll
to AutoHangupand press Select.
or to Onor Offthen press Select.
4. Press Backto return to the previous menu level.
When you press a button on the
BT Domus handset you hear a beep.
You can switch this on or off.
Key beep
1. Press Menu, scroll
to HandsetSettingsand press Select.
to KeyBeepand press Select.
or to Offor Onthen press Select.
2. Scroll
3. Scroll
4. Press Backto return to the previous menu level.
When Battery Save is On – the screen
backlight switches off completely
when the handset goes into standby.
Battery saver
1. Press Menu, scroll
to HandsetSettingsand press Select.
to BatterySaveand press Select.
or to select Onor Offthen press Select.
When Battery Save is Off, the screen
backlight operates at 10% brightness
when in standby.
2. Scroll
3. Press
The default setting is Off.
Important
4. Press Backto return to the previous menu level.
When battery save mode is on, you will
not be able to see the new message or
missed calls indicators until you press a
handset button and power up the display.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 30
BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314
30
Handset settings
For security reasons you may not want
long numbers which may contain bank
account details, phonecard PIN
number etc… to be added to the
dialled calls list.
Redial length
1. Press Menu, scroll
to HandsetSettingsand press
Select.
You can select to limit the number
digits to 17 by selecting the Short
redial length. This means that any
number longer than 17 digits will not
be stored in the Redial list.
2. Scroll
3. Scroll
to RedialLengthand press Select.
or to Shortor Longthen press Select.
4. Press Backto return to the previous menu level.
If your BT Domus is connected to a
switchboard, you may need to enter
an access code in the dialing sequence
to be able to connect to the outside
line e.g. 9.
PABX access code
1. Press Menu, scroll
to HandsetSettingsand press Select.
2. Scroll
to PABXAccessCodeand press Select.
The code will automatically be
dialled before any number from
the phonebook.
3. SetCodeis highlighted, press Select.
4. Any current code is displayed. Press Clearto delete digits.
Enter the code you want then press OK.
5. Press Backto return to the previous menu level.
You can stop your BT Domus from
automatically dialling the switchboard
access number by switching the access
code off.
Switch PABX access code on or off
1. Press Menu, scroll
to HandsetSettingsand press Select.
2. Scroll
3. Press
to PABXAccessCodeand press Select.
or
to select Onor Offthen press Select.
4. Press Backto return to the previous menu level.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 31
BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314
Base settings
31
Select from 5 base ringtones.
Base ringtone
1. Press Menu, scroll
to BaseSettingsand press Select.
2. Scroll
to Ringtoneand press OK.
3. Ringtoneis highlighted. Press OK.
4. Scroll
or
to highlight the ringtone you want.
You will hear a sample ring for each one you highlight.
5. Press OKto confirm.
6. Press Backto return to the previous menu level.
The base has 5 ringer volume settings
plus Off.
Base ringer volume
1. Press Menu, scroll
to BaseSettingsand press Select.
2. Scroll
3. Press
to Ringervolumeand press OK.
or
to display the volume level you want.
Press OKto confirm.
4. Press Backto return to the previous menu level.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 32
BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314
32
Base settings
The System PIN is used when changing
certain settings and registration /
de-registration. The default setting is
0000. You can change this to your own
preferred 4-digit number.
System PIN
1. Press Menu, scroll
to BaseSettingsand press Select.
2. Scroll
to SystemPINand press OK.
If you make a mistake, press Clearto
delete digits.
3. Enter the old PIN (original setting 0000) and press OK.
4. Enter the new PIN and press OK.
If you enter the incorrect PIN, the
handset will sound an error beep and
return to the base settings menu.
5. Retype PINis displayed. Re-enter the new PIN and press OK.
If you have subscribed to your network’s
Caller Display service, your BT Domus
does not ring until the caller information
has been received and displayed.
First ring
1. Press Menu, scroll
to BaseSettingsand press Select.
2. Scroll
3. Press
to FirstRingand press OK.
However, if you want your handset to
ring without waiting for the caller
information to be displayed, set First
Ringto On. Please note that this will
mean the first ring you hear will be the
default ringtone. This will change to a
ringtone you have set once the caller
information is displayed for the
caller’s number.
or
to Onor Offthen press Selectto confirm.
4. Press Backto return to the previous menu level.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 33
BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314
Clock & alarm
33
Date & time
If you subscribe to your network’s Caller Display service,
the base sets the date and time for all handsets whenever a
call is received.
Set time
1. Press Menu, scroll
to Clock&Alarmand press Select.
2. Scroll to SetTimeand press OK.
3. Enter the current time HH:MM using the 24 or 12 hour
format set. Press OKto confirm.
4. Press Backto return to the previous menu level.
Time format
Set the time format to 12 or 24 hour setting.
1. Press Menu, scroll
to Clock&Alarmand press Select.
2. Scroll
3. Press
to TimeFormatand press OK.
or
to select 12Houror 24Hourand press Select.
4. Press Backto return to the previous menu level.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 34
BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314
34
Clock & alarm
Set date
1. Press Menu, scroll
to Clock&Alarmand press Select.
2. Scroll
to SetDateand press OK.
3. Enter the date in dd/mm/yyyy format. Press OKto confirm.
4. Press Backto return to the previous menu level.
Set day
1. Press Menu, scroll
to Clock&Alarmand press Select.
2. Scroll
3. Press
to SetDayand press OK.
or
to select the day. Press Selectto confirm.
4. Press Backto return to the previous menu level.
You can use a handset to give you an
alarm call. Each handset can have a
different alarm setting.
Set alarm
1. Press Menu, scroll
to Clock&Alarmand press Select.
OnOnce= a once only alarm call
2. Alarmis highlighted, press Select. On/Offis highlighted,
OnDaily= alarm rings at set time
every day
press OK.
3. OnOnceis highlighted. Press
or
to select OnOnce,
When the alarm is set, the display
OnDailyor Offand press OK.
shows the
icon.
4. Enter the time you want the alarm and press OKto save.
5. Press Backto return to the previous menu level.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 35
BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314
Clock & alarm
35
Stop alarm ring
If no button is pressed, the alarm rings
for 60 seconds.
When the alarm rings, the display shows Alarm.
1. Press any button to stop the alarm ringing.
Set alarm ringtone
There are 4 alarm ringtones.
1. Press Menu, scroll
to Clock&Alarmand press Select.
2. Alarmis highlighted. Press Select. Scroll
to SetAlarm
Toneand press OK.
3. Press
or
to highlight the AlarmTone 1-4 you want.
A sample is played. Press OK.
4. Press Backto return to the previous menu level.
Cancel an alarm call
If the alarm was set to Oncethe
icon will disappear from the screen.
1. Press Menu, scroll
to Clock&Alarmand press Select.
If set to OnDailythe
icon will
remain on the screen.
2. Alarmis highlighted, press Select.
3. On/Offis highlighted, press OK.
4. Scroll
to select Offand press OK.
5. Press Backto return to the previous menu level.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 36
BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314
36
Calls lists
IMPORTANT
Caller Display
If you have subscribed to a Caller Display Service, you will be
able to see your caller’s number on your handset display
(provided it is not withheld) prior to answering the call.
To use Caller Display you must first
subscribe to the service from your
network provider. A quarterly fee may
be payable. For more information on
BT Calling Features call BT free on
0800 800 150.
To ensure the caller's name is
If your caller’s name is stored in the phonebook and a
number match is found, you will see the caller’s name on
the display instead.
displayed, make sure you have stored
the full telephone number, including
the dialling code in the phonebook.
Calls list
The Calls list can hold numbers up to 24
digits and names up to 16 characters.
The Calls lists hold 50 missed and received calls, and 20 dialled
calls. The date and time of each call is also stored if available
for received calls.
If the number is unavailable,
Unavailableis displayed.
If the number has been withheld by
the caller, Withheldis displayed.
Following a new unanswered call, the
icon will be shown
and the handset displays You have 1 new call. Press View
If the call is from the operator,
to see the list of missed calls.
Operatoris displayed.
If the call is from a payphone,
Payphoneis displayed.
If the caller’s number is stored in the phonebook, the name
assigned to it is displayed.
If the call is from a callback request,
Callbackis displayed.
When the list is full, and a new call is received, the oldest entry
will be deleted automatically.
If the call is from an international
number, Internationalis displayed.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 37
BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314
Calls lists
37
View and dial new Missed Calls
When a Calls list is open, press
scroll from the newest call to the
oldest, or press to scroll from the
oldest call to the newest.
to
When you have missed calls the display show YouhaveX
newcalls.
1. Press Viewthe first entry is highlighted. New, unviewed calls
are marked with a
.
2. Press
3. Press
or
to scroll through the list.
to dial the call displayed or press Backto return to
the previous menu level.
View and dial from the Calls list menu
1. Press Menu, scroll to CallsListspress Select.
2. Scroll or to highlight the Calls list you want Missed
calls, ReceivedCallsor DialledCalls.
3. Press OKto open the list. Scroll or
through the list.
To see a caller’s number: Press Options, scroll
to Show
Detailsand press OK.
To dial the number: Press Call.
4. Press Backto return to the previous menu level.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 38
BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314
38
Calls lists
See ‘Entering names’ and ‘Writing tips’
on page 21.
Copy a Calls list number to the phonebook
1. Press Menu, scroll to CallsListspress Select.
2. Scroll or to highlight the Calls list you want Missed
calls, ReceivedCallsor DialledCalls.
If you need to edit the number or
name, press Clearto delete any
unwanted characters, then enter new
ones using the keypad.
3. Press OKto open the list. Scroll
or
to the entry you
want to copy.
4. Press Optionsand scroll
to SaveNumber.
5. Press OK. Use the keypad to enter the name.
6. Press OK. The number is displayed. Press clear to edit number
if required.
7. Press OKto save or press and hold Clearto cancel and return
to standby.
Delete a Calls list entry
1. Press Menu, scroll
2. Scroll or
to CallsListspress Select.
to highlight the Calls list you want Missed
calls, ReceivedCallsor DialledCalls.
3. Press OKto open the list. Scroll or to the entry you want.
4. Press Options, DeleteEntryis highlighted.
5. Press OKthen Yesto confirm or Noto cancel.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 39
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Empty calls list
1. Press Menu, scroll
to CallsListspress Select.
2. Scroll
3. Scroll
to DeleteCalls.
or
to highlight the Calls list you want Missed
calls, ReceivedCallsor DialledCalls.
4. Press OK. Display shows Delete?.
5. Press Yesto confirm or Noto cancel.
6. Press Backto return to the previous menu level.
Call Waiting
With Call Waiting, during a call, if another caller is trying to
reach you, you will hear a soft beep every 5 seconds.
If you have also subscribed to a Caller Display Service, the
caller’s number (or name if stored in the Directory) will be
shown on the display for 20 seconds, after this time the
display will return to your first caller’s details.
Instead of the engaged tone, the second caller will hear an
announcement to hold as you are aware that they are waiting.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 40
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Calls lists
To use Call Waiting
To answer the second call, without disconnecting from your
first caller:
1. Press
2. Press
. The first caller will be put on hold.
again to return to the first caller, and then press it
each time you want to switch between the two callers.
To disconnect the first call and take the waiting call:
1. Press
then ring.
to end the call with the first caller. The handset will
and continue your conversation with the second
2. Press
caller.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 41
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You will need to set the day, date and
time (if you have not already done so)
so that you will know when each
message was received. If you have
subscribed to your network’s Caller
Display service, the date and time is
set automatically when you receive
your first call. To set the date and time
manually, see page 9. To set the day,
see page 34.
Your BT Domus can digitally record up to 12 minutes of
messages or up to 59 messages. Each message can last up to a
maximum of 3 minutes. As well as recording incoming
messages, you can record memos for other users.
You can operate your answering machine from:
•
•
the handset.
remotely, from any other Touchtone™ telephone, see page 48.
The default day and time setting is
Sunday 12.01 pm.
Your BT Domus comes with two pre-recorded outgoing
messages, Answer and Record or Answer Only, but if you wish
you can record your own.
Voice prompts
Switch the answering machine on / off
Your BT Domus answering machine has
voice prompts to help you use its
settings and features.
1. Press Menuand scroll
2. Scroll to AnswerSettingsand press Select.
3. AnswerOn/Offis highlighted. Press Select.
4. Scroll or to highlight Onor Offand press Select.
5. Press Backto return to the previous menu level.
to AnswerMachine. Press Select.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 42
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Answering machine
Play new messages
When you have new message the handset displays
"You have X new messages" and
.
1. Press Playto hear your messages.
When you press Play, your new messages are played via the
handset loudspeaker. Press
earpiece again.
to switch playback to the
2. Press Backto ignore and save your messages for later.
The remains on screen.
Message playback
Use the menu to play new messages only or all your messages.
Each message is played back with the
day and time of the call announced.
1. Press Menuand scroll
to AnswerMachine. Press Select.
If there are no messages the display
shows NoMessages.
2. PlayNewMessagesis highlighted. If required, scroll
to
PlayAllMessages. Press Select.
During playback, the message number
is displayed on the screen.
3. The handset announces over the loudspeaker the number of
messages and with each message announces the day and time
it was received.
During playback, you have the following options:
to hear the message through the earpiece.
Press
again to play back over the loudspeaker.
or
to adjust the volume.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 43
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once to repeat the message or twice to play
the previous message.
to play the next message.
New / unplayed messages cannot be
deleted.
Delete
to delete the current message. You hear and
see the announcement “Message deleted”.
to cancel playback and return to standby.
At the end of playback the handset will return to standby.
The messages are renumbered to take account of any deleted
messages.
Answering Machine messages that are
not deleted are automatically saved.
Delete all old messages
1. At the end of playback, you will hear the announcement,
“End of messages. To delete all messages, press Delete.
2. Press Delete. You have up to 8 seconds to press Deleteto
delete all messages. Then handset screen returns to standby.
Answer delay sets the number of times
your BT Domus will ring before the
answer machine picks up your call and
starts playing the outgoing message.
Answer delay
1. Press Menuand scroll
to AnswerMachine. Press Select.
You can change this setting to
between 2–9 rings or Time Saver. The
default setting is 6 rings.
2. Scroll
3. Scroll
to AnswerSettingsand press Select.
For information on Time Saver, see
Switch your answering machine on
remotely, page 48.
or
to AnswerDelayand press Select.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 44
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Answering machine
4. Scroll
or
to the setting you want and press Select.
Display shows Saved.
5. Press Backto return to standby.
Audible message alert
When you have new messages, with the audible message alert
switched on, you will hear a beep every few seconds.
Switch message alert beep on / off
1. Press Menuand scroll
to AnswerMachine. Press Select.
to AnswerSettingsand press Select.
to MessageAlertand press Select.
or to highlight Onor Offand press Select.
2. Scroll
3. Scroll
4. Scroll
Display shows Saved.
5. Press Backto return to the previous menu level.
Outgoing messages (OGM)
The outgoing message is the message a caller first hears
when the answering machine picks up their call. There are
2 pre-recorded outgoing messages to choose from (see note
overleaf) or you can record your own.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 45
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Answer and Record
Record your own outgoing message
1. Press Menuand scroll to AnswerMachine. Press Select.
to AnswerSettingsand press Select.
The pre-set Answer and Record
outgoing message, that allows your
caller to leave a message, is “Hello,
your call cannot be taken at the
moment, so please leave your message
after the tone”.
2. Scroll
3. Scroll
4. Scroll
5. Scroll
to OutgoingMessagesand press Select.
Your Answer and Record outgoing
message can be up to 3 minutes long
and will replace the prerecorded
message.
to Recordand press Select.
or
to Answer&Recordor AnswerOnlyand
press Select.
Answer Only
The pre-set Answer Only outgoing
message, where callers hear an
announcement but cannot leave a
message, is “Hello, your call cannot be
taken at the moment and you cannot
leave a message, so please call later”.
6. You hear the announcement, “Please speak after the tone”,
this is also displayed on the screen.
7. After the tone, speak your outging message then press
stop recording
to
When recording your Answer Only
message, remember to advise your
caller that they will not be able to
leave a message.
8. Your message is then played back. If you want to delete it,
press Deleteduring playback. If you press Backor wait for
the message to play back, it will be saved.
Your own Answer Only message will
replace the pre-recorded message.
Check or delete your outgoing message
You cannot delete a pre-recorded
message. If you delete your Personal
OGM the pre-recorded OGM will be
automatically reinstated as your
outgoing message.
Deleting a personal outgoing message automatically reinstates
the pre-recorded outgoing message.
1. Press Menuand scroll
to AnswerMachine. Press Select.
2. Scroll
3. Scroll
to AnswerSettingsand press Select.
to OutgoingMessageand press Select.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 46
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Answering machine
4. Playis highlighted. Press Select.
5. Scroll
or
to Answer&Recordor AnswerOnlyand
press Select. Your message is played.
6. If you want to delete it, press Deleteduring playback. If you
press Backor wait for the message to play back, it will be saved.
Answer mode
Choose which outgoing message you want played to callers.
1. Press Menuand scroll
to AnswerMachine. Press Select.
to AnswerSettingsand press Select.
to AnswerModeand press Select.
or to highlight Answer&Recordor Answer
2. Scroll
3. Scroll
4. Scroll
Onlyand press Select.
5. Press Backto return to the previous menu level.
Record a memo
If the memory becomes full during
recording, you hear the Memory Full
announcement and the display shows
MemoryFull.
1. Press Menuand scroll
to AnswerMachine. Press Select.
to AnswerSettingsand press Select.
to RecordMemoand press Select.
2. Scroll
3. Scroll
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 47
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4. You hear the announcement, “Please speak after the tone”,
this is also displayed on the screen.
5. After the tone, speak your memo then press
end recording.
to
6. Press Playto hear your memo and other messages or Backto
return to the standby screen. Display shows Youhave1new
messagewhen the handset returns to idle mode.
Call screening
While screening, you can adjust the
When the answering machine is on and takes a call, you can
listen to the caller leaving a message. You can then identify
the caller and decide whether to take the call in person.
volume by pressing
or
.
1. When your BT Domus rings, wait for the answering machine to
take the call. When the caller begins leaving a message, the
display shows Recording. Press Screento hear the caller.
2. To interrupt and speak to the caller directly, press
.
Or, after the caller has hung up, and the display shows
Youhave1newmessage, press Play.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 48
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Answering machine
IMPORTANT
You should change the security PIN
from the original setting of 000.
Remote access
You can operate your answering machine from any
Touchtone™ phone by calling your BT Domus and entering
a 3 digit security code.
It is advisable to make a note of your
new PIN code and keep it somewhere
safe.
Time saver
Change the remote access security PIN
When you ring in to access your
messages remotely, if your answering
machine is set to time saver and you
have new messages it will answer after
2 rings, if you do not have any new
messages, it will answer after 6 rings.
This means you can hang up after 3
rings knowing you have no new
messages, saving you time and the
cost of the call.
1. Press Menuand scroll
to AnswerMachine. Press Select.
to AnswerSettingsand press Select.
to RemotePINand press Select.
2. Scroll
3. Scroll
4. Enter the PIN you want and press OK. Display shows Saved.
5. Press Backto return to the previous menu level.
You cannot use this feature if you have
BT Answer 1571 or Call Minder active
as the call will be intercepted before
the 20 rings. Your handset will
automatically return to standby if no
button is pressed for 8 seconds or
more.
To check for messages
1. Dial your phone number. When you hear your outgoing
message, press
code”.
. You will hear, “Please enter your security
If you have any new messages they
will be played after you have entered
your security PIN code.
2. Enter your 3 digit code. You will hear, “You have X new messages”.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 49
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If you enter the incorrect PIN code you
will be allowed one further attempt, if
it is still incorrect you will hear
"Incorrect security code" and your
BT Domus will hang up.
Operating your answering machine remotely
When you have accessed your answering machine messages,
you can press to hear the remote access main menu options.
If no button is pressed for 8 seconds or
more, your BT Domus will hang up.
Simply follow the instructions you hear:
“To play all messages, press 2”.
“To play new messages, press 3”.
“To skip back during messages, press 4”.
“To delete during messages, press 5”.
“To skip forward during messages, press 6”.
“To set answer on or off, press 7”
Press 7 and follow the spoken instructions.
“To play Outgoing message menu, press 8”.
Press 8 and follow the spoken instructions to set the answer
mode and record or delete your outgoing message.
"To set a new security code, press 9".
Press 9 and follow the spoken instructions to set a new remote
access security code.
“To hear main menu again, press 1”.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 50
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Text messaging (SMS)
IMPORTANT
Welcome to the BT text messaging service on your BT Domus.
Your BT Domus can send and receive text messages from
participating mobile networks and compatible landline
telephones in the UK.
You must subscribe to your Network
Provider’s Caller Display service so that
you can use text messaging and you
must not withhold your telephone
number.
The fixed line text service is provided under BT’s terms and
conditions for telephone service. These can be found by
visiting the BT.com website at:
A quarterly fee may be payable, please
contact your network provider for
more details.
You may also send messages to
landline phones that are NOT text
compatible. Messages to non-
compatible lines will be connected to
voice text and delivered in spoken
words to the telephone as a call.
Please note that the conversion can
translate common abbreviations and
smileys etc, but to ensure maximum
clarity of message delivery,
Subscribe to the text messaging service
When you send your first text message from your BT Domus
you will automatically be registered for the service.
On receipt of your first text through the service, the system
will send you a welcome text message back.
abbreviations etc should be used
sparingly.
At any time, press Backto go back to
the previous screen, or press and hold
to cancel and return to standby.
You may also register by sending the word ‘Register’ to 00000
upon which you will receive a confirmation message.
Cost of the fixed line service
There is no subscription charge (other than the subscription to
out how much it costs to send a text message (depends upon
your call package).
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 51
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51
Writing tips
Sending messages
Send a text message
For text messages, your BT Domus uses
T9 predictive text. When using
predictive text you can use the
button to cycle through various word
combinations corresponding to the
characters used.
1. Press Menu. Text Messagingis highlighted. Press Select.
2. WriteMessageis highlighted. Press OK.
3. Use the keypad to enter your message.
Press Clearto delete incorrect
characters.
Press
the point you want.
or
to move the cursor to
Press Optionsand scroll
or
to:
SendTo
Press OK. Enter the phone number or press
Searchto scroll through the phonebook.
Press OKthen Send.
Use or to move the cursor to
the beginning or end of the text.
Upper & lower case
Press
to switch between predictive
Save
Press OKto save the message in the Outbox for
sending later.
text upper and lower case – T9ABC
(all capital), T9Abc (first word in
capitals) or T9abc (no capitals) or
non-predictive text ABC, Abc or abc.
InsertSymbol Press OK. The symbol screen is displayed. Press
or or to highlight the symbol
you want then press OK.
Press and hold
mode 123.
to select number
Maximum number of characters in a
text message is 160. The display shows
a character countdown from 160down
4. When sending a message, the display shows Sending
Messagethen MessageSent.
to 0
.
If the text is not sent, the display
shows SendingFailed.
In order to send and receive text
messages you must not withhold your
number. On most networks if you
normally withhold your number the 1470
prefix presents your number for you.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 52
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Text messaging
Symbols
Check messages in your Outbox
1. Press Menu. Text Messagingis highlighted. Press Select.
2. Scroll
to Outbox. Press OK.
or
3. Press Readand scroll
to the messages you want.
Do you have two text phone bases
connected to the same phone line?
If you have two text phone base
stations plugged into one line, you are
likely to experience problems receiving
text messages. Normally, only one SMS
enabled base unit (DECT or cordless)
can be plugged into any line.
4. While reading a message press OptionsforEdit, SendTo
or Delete.
5. Press Backto return to the previous menu level.
Receiving and reading text messages
If you do want to use two base units
and still receive written text you must
delete receive service centre number
from one of the base stations. To do
this on your BT Domus, see page 54.
This will allow you to send texts via
either base station but texts will only
be received on the product with the
active receive centre number.
When you receive a new text message, the
with the message, Youhave1 new message, and Readand a
short melody is played.
icon is displayed
Read a new message
1. Press Read. The Inbox is opened and the list of messages
If the base unit with the active receive
centre number is a DECT product then
all BT Domus handsets registered to it
will be able to receive text messages.
displayed.
Or press Backto store the message in the Inbox for reading later.
2. Scroll
or
to the text you want to read and press Select.
3. Press Backto return to the previous menu level. If necessary
scroll
to see the most recent message or
to older
messages.
4. Press and hold Backat any time to return to standby
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 53
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53
Sent and saved texts are stored in the
Outbox
Read, reply, forward, delete or save sender’s number
Your BT Domus’s outbox is like a redial
list. It holds copies of sent and saved
messages. When the Outbox is full, a
new message replaces the oldest.
1. To open the Inbox, press Menu. Text Messagingis
highlighted. Press Select.
2. Scroll
3. Scroll
to Inbox and press OK.
or to the message you want and press Read.
or to:
Your BT Domus can store up to
a total 50 text messages in the Inbox
and Outbox.
4. Press Optionsand scroll
All unread messages in the Inbox are
marked by
.
Reply– Press OK. Write your reply then press Optionsand
press SendTo. If required, press Clearto change the number.
Press Send.
Forward– Press OK. The message is displayed. If required,
edit the message. Press Options. Display highlights SendTo.
Press Selectand enter a number then press Send.
Delete– Press OK. Scroll
to Deleteand press Select.
Display shows Delete?Press Yesto confirm or No
to cancel.
Savenumber– Save the sender’s number to the phonebook.
Press OK. Enter a name (up to 16 characters) and press OK.
Edit the number if required then press OK. The number is
saved in the phonebook.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 54
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Text messaging
Service Centre numbers
To exit a menu and return to standby
at any time, press to exit and.
To send and receive text messages you need the telephone
number of your Network’s text Centre. If you accidentally delete
the Outgoing or Incoming Service Centre numbers you will need
to re-enter them in order for your text Service to work.
You can enter up to 4 Service Centre numbers – two incoming
and two outgoing.
The Outgoing Service Centre number is: 1470P1709400.
The Incoming Service Centre number is: 080058752.
The terminal number is: 9.
Add or change Service Centre numbers
1. Press Menu. Text Messagingis highlighted. Press Select.
2. Scroll
or
to TextSettingsand press OK.
If you have more than one ‘Service
Centre’ stored on your BT Domus you
will need to select which one you want
to use for sending (see next section).
3. ServiceCentresis highlighted press Select.
4. Scroll
or
to SendCentresor ReceiveCentresand
press Select.
5. Scroll or
to Send1/ Send2OR
Receive1/ Receive2and press OK.
6. If necessary, press Clearto delete the current number.
Enter the new service centre number and press OK.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 55
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7. Press Backto return to the previous menu level. Or press
to return to standby.
Select Send Service Centre
1. Press Menu. Text Messagingis highlighted. Press Select.
2. Scroll
or
to TextSettingsand press OK.
3. ServiceCentresis highlighted, press OK.
4. Scroll
5. Scroll
to SetSendCentreand press OK.
or to SendCentre1or SendCentre2and
press OK.
6. Press Backto return to the previous menu level.
Message alert
When you receive a text message:
Switch message alert melody on or off
1. Press Menu. Text Messagingis highlighted. Press Select.
• the message alert melody will sound
at the handset . These beeps can be
switched on or off.
2. Scroll
3. Scroll
4. Scroll
or
to MessageAlertand press OK.
or to Onor Offand press OK.
to TextSettingsand press OK.
• the new text message icon is shown
on the handset display
If you have more than one new text
message, the number of unread texts
is displayed.
5. Press Backto return to the previous menu level.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 56
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Text messaging
Set message alert tone
1. Press Menu. Press Select.
2. Scroll
3. Scroll
4. Scroll
5. Scroll
or
to TextSettingsand press OK.
to MessageAlertand press OK.
to MessageAlertToneand press OK.
or
to the tone you want and press OK.
6. Press Backto return to the previous menu level.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 57
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57
In order to register to other bases or
handsets, they must be GAP
compatible. Only basic telephone
functionality is expected if the base
and handset are different models.
You can use up to five BT Domus handsets with your BT Domus
base to extend your phone system without needing to install
extension sockets for each new phone.
Your BT Domus handset can also be registered to up to 4 other
bases. You can then select the base you would prefer to use.
If you have purchased a BT Domus multiple pack any
additional handsets come pre-registered to the base.
If you have purchased an additional handset separately you
must register it to your BT Domus base before it can be used.
Registering an additional handset
At the base:
1. Press and hold
until the base gives a double-beep.
You have up to 60 seconds to register the handset.
At the handset:
1. Press Menuand scroll
or
to Registrationand
press Select.
2. RegisterHandsetis highlighted. Press OK.
3. The list of bases is displayed, scroll or
to select the
base number you want to register to. Any bases the handset is
already registered with are marked with a star symbol.
4. Press OK.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 58
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Using additional handsets
Default system PIN code = 0000
5. Enter the system PIN and press OK.
6. The display shows Pleasewait…. Once the handset is locked
If registration is not successful first
time, please repeat the process again
to the base it returns to the idle display.
in case the base registration period ran
out of time.
The handset is automatically assigned the next available
handset number.
If there are already 5 handsets
registered to the base, the registration
will fail. You must de-register another
handset before you can register the
new one.
Select a base
If your BT Domus handset is registered to more than one base,
you can select which base to use.
If you select Automatic your handset will automatically select
the base with the best reception.
1. Press Menu, scroll
or
to Registrationand press
Select.
2. Scroll
3. Base1is highlighted. Bases you have already registered to are
marked by a star symbol. Scroll or to the base you
want or Automaticand press Select.
to SelectBaseand press OK.
4. The display shows Pleasewait…. Once the handset is locked
to the base it returns to the idle display.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 59
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59
Use one handset to de-register
another. You cannot de-register the
handset you are using.
De-register a handset
1. Press Menu, scroll
2. Scroll to De-registerand press OK.
3. Enter the system PIN and press OK.
4. Scroll or to the handset you want to de-register and
or
to Registrationand press Select.
Default PIN code = 0000
press OK. The display shows De-registered.
5. Press Backto return to the previous menu level.
Internal calls
Call another handset
Handset external display
If you have more than one handset registered to the base, you
can make internal calls between two handsets.
When an internal call is received,
the display shows Internal Call
and the handset number.
1. Press
then the number (1–5) of the handset you want to call.
Transfer a call
You can transfer an external call to another handset registered
to the base.
During your call:
1. Press
then the handset number (1-5) you want.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
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60
Using additional handsets
2. When the other handset answers you can announce the caller.
3. Press
to complete the transfer or
to switch back and
forth between both callers.
3-way conference call
If the other handset does not
You can hold a 3-way conference call between 2 internal
callers and 1 external caller.
answer, press
original caller.
to return to your
During a call to an external caller:
1. Press
then the handset number (1–5) you want.
2. When the other handset answers you can announce the caller.
3. Press and hold
to begin the conference call.
4. Press to hang up.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
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Help
61
Phone does not work
•
•
Have you installed the battery correctly? See page 8.
Check that the mains power is correctly connected.
No dial tone
•
•
•
Only use the telephone cord supplied with the phone.
Is the telephone cord of the base plugged into the phone socket?
Check that the mains power is correctly connected.
Cannot dial out or receive calls
•
•
•
Check that the mains power is correctly connected.
The battery may need recharging.
Has there been a power cut? If so, place the handset back on the base for 10 seconds and try again.
If it still does not work disconnect the battery and mains power for 10 minutes, then reconnect
and try again.
You have a dial tone, but the phone will not dial out
•
If you are connected to a switchboard, check whether you need to dial an access code.
Handset does not ring
•
•
•
The ringer volume may be switched off, see page 27.
Check that the mains power is correctly connected.
Make sure the handset is registered to the base, see page 57.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
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Help
No display
•
•
The battery may be flat, dead in battery save mode or incorrectly inserted.
Recharge or replace the battery.
icon flashes
•
•
•
•
Is the handset registered correctly to the base, see page 57.
Check that the mains power is correctly connected.
Check that the handset is within range of the base.
The battery is low, place the handset on the base/charger to recharge.
icon not scrolling
•
•
•
Try cleaning the charging contacts.
Check that the mains power is correctly connected.
The battery icon will stop scrolling when the battery is fully charged.
You hear the busy tone when you press
.
•
•
Make sure the handset is in range of the base.
Another handset registered to your BT Domus base may be on the line.
Answering machine does not record any messages
•
•
Answering machine may be set to Off or answer only.
The memory may be full. Play and delete old messages, see page 42–43.
Answering machine messages have the wrong date, time and day
•
Have you set the date, time and day? See page 33–34.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
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Help
63
Cannot access your messages from another phone
•
•
Have you changed the remote access security PIN code? See page 48. Always keep a note of the
new PIN code in a safe place.
Reset the remote access PIN, page 48.
No Caller Display number/name displayed
•
•
•
Have you subscribed to a Caller Display service from your network provider, see page 36.
The caller may have withheld their number.
An exact name/number match was not found in your directory. Check that you have stored the
full STD dialling code.
Cannot register a handset to a base
•
You can register a total of 5 handsets to your BT Domus base and you can register your BT Domus
handset to up to 4 bases. Check that you have not exceeded the limits.
Check that you have entered the correct PIN number (default PIN 0000).
Check that you are at least one metre away from other electrical equipment to avoid interference
when registering.
•
•
•
The additional handset must be GAP compatible.
Base unit does not ring,
•
•
•
•
Ensure the line cord supplied is being used.
Have you connected the telephone line correctly?
Is the base ringer set to off?
You may have a faulty line or socket. Try using another socket or line.
Call BT on 151 if you still experience problems.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
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Help
Buzzing noise on my phone or on other electrical equipment nearby
•
Sometimes your BT Domus can interfere with other electrical equipment if it is placed too close. It
is recommended that you place your BT Domus at least one metre away from electrical appliances
or metal obstructions to avoid any risk of interference.
Customer Helpline
If you are still experiencing difficulties please call the BT Domus Helpline on 0870 605 8047 or
email [email protected].
Possible problems with text messaging
Text messages cannot be sent and screen displays SendingFailed
•
•
The base station power supply or telephone line cord might not be properly connected.
Check that the base station power supply is plugged into the mains socket and switched on and
that the telephone is plugged into the telephone wall socket.
•
•
There might be a fault on the line. Check your telephone line is working properly.
You might have deleted the Service Centre number in error. See page 55 for instructions on how
to enter the number.
•
Check service centre number is correct including 1470P prefix (this is for BT lines. If you have
another network provider please check the prefix number with them). In order to send and
receive text messages you must not withhold your number. If you normally withhold your number
the 1470 prefix presents your number for you.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
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Help
65
Cannot receive text
•
You will not be able to receive text messages until you have first sent a message. The first
message sent registers you with the text service.
•
•
•
More than one text messaging product is plugged into the line. Remove other products.
Check service centre number is correct.
Ensure you have subscribed to a Caller Display service and that it is active. You can check this by
noting if your phone displays your caller’s number when you receive an incoming call.
Text has previously been sent and received but you are now only receiving voice spoken text
messages, from number 0845 6021111.
•
This may be due to your line being de-registered at the text service centre. All you need to do is
text RESET and send it to 00000. You will receive a confirmation message back.
This assumes that your Caller Display service is active and working on your line. Messages sent to
00000 are free.
Further help and advice for text queries on BT lines:
•
•
•
BT Residential customers – call 151, choose option 2, when prompted by the Fault Management
Service select option 2, enter your phone number on the handset and wait to speak to a
customer adviser.
BT Business Customers – call 152, choose option 2, when prompted by the Fault Management
Service select option 2, enter your phone number on the handset and wait to speak to a
customer adviser.
For other telephone service providers please contact their customer services.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
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Help
General sales enquiries
•
•
•
BT Residential lines – call 150. BT Business lines – call 152.
For non BT line customers, call 0800 800 150 (residential) or 0800 800 152 (business).
Additional handsets are available from the Helpdesk on 0870 605 8047.
Billing enquiries
•
Refer to the telephone number shown on your telephone bill.
Other functions and services available from the text messaging service
By sending the following commands to the BT text self administration facility you can control
functions and capabilities in your text phone and the way messages are handled.
1. Press Menu,TextMessagingis highlighted press Select.
2. WriteMessageis highlighted. Press Select.
3. Use the keypad to type in the following commands (depending upon what you want to do):
Opt out from receiving voice text messages.
Turns off the opt out option.
Turns on permanent voice text message delivery to your phone.
All incoming text is delivered as voice text.
Turns off permanent voice text message delivery.
4. Press Options. Display highlights Send to.
5. Enter the number 00000 then press Send.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
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Help
67
If you are sending a message from a fixed line phone to another fixed line phone
Forces a message you send to be delivered as a voice text even though the recipient
may have a text enabled phone and usually receives written text. This command is inserted at the
start of the message and applies only to that message, e.g.
‘Hello I will be home late’.
You keep hearing an error beep
•
You have pressed the wrong button in a sequence. Check the prompts in the display or refer to
instructions in this user guide.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
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68
General information
IMPORTANT
Safety information
This equipment is not designed for making emergency
telephone call when the power fails. Alternative
arrangements should be made for access to
emergency services. This product is intended for
connection to analogue public switched telephone
networks and private switchboards in the United
Kingdom.
•
Only use the power supply suitable for the BT Domus
range. Using an unauthorised power supply will
invalidate your guarantee and may damage the
telephone. The item code for the base mains power
supply is 028771.
If you have purchased a multiple pack the item code
for the charger mains power supply is 035929.
Replacing the handset battery
•
•
Use only the approved rechargeable battery supplied.
Spare rechargeable batteries are available from the BT
Domus Helpline on 0870 605 8047.
After a time, you may find that the handset battery is
running out of charge more quickly. This is a standard
sign of wear and the battery will need replacing.
Do not open the handset (except to replace the
handset battery) or the base. This could expose you to
high voltages or other risks. Contact the Helpline on
0870 605 8047 for all repairs.
1. Open the battery compartment cover.
2. Take out the old battery and replace with a new
720mAh Li ion rechargeable battery.
•
•
•
If the keylock is switched on, it is possible to make
calls to the emergency numbers (999/112 and 9112).
3. Push the battery compartment cover back on until it
clicks into place.
Radio signal transmitted between the handset and
base may cause interference to hearing aids.
Spare rechargeable battery packs are available from
the BT Domus Helpline 0870 605 8047.
It is recommended that advice from a qualified expert
be sought before using this product in the vicinity of
emergency/intensive care medical equipment.
WARNING
Do not immerse batteries in water or throw them into
a fire, or dispose of them with ordinary domestic
refuse.
•
•
It is recommended that if you have a pacemaker fitted you
check with a medical expert before using this product.
Your product may interfere with other electrical
equipment, e.g. TV and radio sets, clock/alarms and
computers if placed too close.
BT accepts no responsibility for damage caused to
your BT Domus by using any other types of batteries.
It is recommended that you place your product at
least one metre away from such appliances to
minimise any risk of interference.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
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General information
69
•
•
Never dispose of batteries in a fire. There is a serious
risk of explosion and/or the release of highly toxic
chemicals.
Product disposal instructions
The symbol shown here and on the product
means that the product is classed as Electrical
or Electronic Equipment and should not be
disposed with other household or commercial
waste at the end of its working life.
Cleaning
Clean the handset and base (or charger) with a damp
(not wet) cloth, or an anti-static wipe.
The Waste of Electrical and Electronic Equipment
(WEEE) Directive (2002/96/EC) has been put in place
to recycle products using best available recovery and
recycling techniques to minimize the impact on the
environment, treat any hazardous substances and
avoid the increasing landfill.
Never use household polish as this will damage the
product. Never use a dry cloth as this may cause a
static shock.
Environmental
•
•
Do not expose to direct sunlight.
Product disposal instructions for residential users
The handset may become warm when the batteries
are being charged or during prolonged periods of use.
This is normal. However, we recommend that to avoid
damage you do not place the product on
antique/veneered wood.
When you have no further use for it, please remove
any batteries and dispose of them and the product as
per your local authority’s recycling processes. For
more information please contact your local authority
or the retailer where the product was purchased.
•
•
Do not stand your product on carpets or other
surfaces which generate fibres, or place it in locations
preventing the free flow of air over its surfaces.
Product disposal instructions for business users
Business users should contact their suppliers and
check the terms and conditions of the purchase
contract and ensure that this product is not mixed
with other commercial waste for disposal.
Do not submerge any part of your product in water
and do not use it in damp or humid conditions, such
as bathrooms.
•
•
Do not expose your product to fire, explosive or other
hazardous conditions.
There is a slight chance your phone could be damaged
by an electrical storm. We recommend that you
unplug the power and telephone line cord during an
electrical storm.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
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70
General information
Outside of the 12 month guarantee period:
Guarantee
Your BT Domus is guaranteed for a period of 12
months from the date of purchase.
If your product needs repair after the guarantee
period has ended, the repair must meet the approval
requirements for connection to the telephone
network. We recommend that you contact BT’s
approved repair agent Helpdesk Solutions on 0870
240 5029 or a local qualified repairer.
Subject to the terms listed below, the guarantee will
provide for the repair of, or at BT’s or its agent’s
discretion, the option to replace the BT Domus or any
component thereof, (other than the battery), which is
identified as faulty or below standard, or as a result of
inferior workmanship or materials. Products over 28
days old from the date of purchase may be replaced
with a refurbished or repaired product.
Returning your phone
If the Helpline is unable to remedy your problem they
will ask you to return the product. Where possible,
pack the product in its original packaging. Please
remember to include all parts, including the line cords,
power supply units and the original battery. (Please
note that we cannot take responsibility for goods
damaged in transit.) Please obtain and keep proof of
posting from the Post Office.
The conditions of this guarantee are:
•
The guarantee shall only apply to defects that occur
within the 12 month guarantee period.
•
•
•
Proof of purchase is provided.
For your records
Date of purchase:
Place of purchase:
Serial number:
The equipment is returned to BT or its agent as instructed.
This guarantee does not cover any faults or defects
caused by accidents, misuse, fair wear and tear,
neglect, tampering with the equipment, or any
attempt at adjustment or repair other than through
approved agents.
For guarantee purposes proof of purchase is required
so please keep your receipt.
•
This guarantee does not affect your statutory rights.
Within the 12 month guarantee period:
Prior to returning your product, please read the Help
section beginning on page 61 or contact them on 0870
605 8047or email [email protected] for
assistance. In the unlikely event of a defect occurring,
please follow the Helpline’s instructions for replacement
or repair.
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
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General information
71
Connecting to a switchboard
Technical information
This product is intended for use within the UK for
connection to the public telephone network and
compatible switchboards, which support tone dialling
and timed break recall. If in doubt please consult your
service provider.
How many telephones can I have?
All items of telephone equipment have a Ringer
Equivalence Number (REN), which is used to calculate
the number of items which may be connected to any
one telephone line. Your BT
Inserting a pause
Domus has a REN of 1. A total REN of 4 is allowed. If
the total REN of 4 is exceeded, the telephones may not
ring. With different telephone types there is no
With some switchboards, after dialling the access code
you may have to wait for a moment while the
switchboard picks up an outside line so you will need
to enter a pause in the dialing sequence.
guarantee of ringing, even when the REN is less than 4.
Any additional handsets and chargers that you register
have a REN of 0.
Press and hold
to insert a pause (P) before entering
the telephone number.
You may also need to enter a pause when storing
international numbers or charge card numbers.
R&TTE
This product is intended for use within the UK for
connection to the public telephone network and
compatible switchboards.
Recall
You may need to use the recall function if you are
connected to a switchboard/PBX (Private Branch
Exchange), contact your PBX supplier for further
information. The recall function is set to timed break
recall and is also used for BT Calling Feature.
This equipment complies with the essential
requirements for the Radio Equipment and
Telecommunications Terminal Equipment Directive
1999/5/EC.
Declaration of Conformance
Hereby, Suncorp Technologies declares that this
BT Domus is in compliance with the essential
requirements and other relevant provisions of
Directive 1999/5/EC.
The Declaration of Conformance for the
BT Domus is published on the website:
If you experience any problems, please call the Helpline on 0870 605 8047 or email [email protected]
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Offices worldwide
The services described in this publication are subject to availability
and may be modified from time to time. Services and equipment
are provided subject to British Telecommunications plc’s respective
standard conditions of contract. Nothing in this publication forms
any part of any contract.
© British Telecommunications plc 2007.
Registered Office: 81 Newgate Street, London EC1A 7AJ.
Registered in England No. 1800000.
Designed and produced by The Art & Design Partnership Ltd.
Printed in China
BT Domus (08/07) Issue 2
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